Set up Products/Subscriptions

Create products and subscription plans in Keap for your paid membership levels.

Tip

If you are creating a free membership only, you can skip this step.

Create a Product

1. Log into your Keap application

2. Go to E-Commerce > Products

3. Click Add a Product

4. Enter a product name

5. Select the product type Product

6. Fill in the product details:

   • Short Description
   • Price (default price for one-time purchases and subscription billing cycles)
   • Category
   • Long Description (optional)

7. Click Save

Add a Subscription Plan

1. Click the Subscription Plan tab

2. Configure the subscription:

   • Bill Every - frequency and interval (e.g., every 1 month, every 1 year)
   • # of Cycles (optional) - set an end date (e.g., 12 cycles for a yearly program billed monthly). Leave empty for continuous billing until cancelled.
   • Plan Price (optional) - override the default product price for this plan

3. Click Add

4. Click Save

You can add multiple subscription plans to a single product. Use the arrows to reorder how plans appear in the Keap storefront.

Repeat for each paid membership level.