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Terms and Conditions

These Terms govern your access to and use of imember360.com and other Company-controlled websites and web pages that link to these Terms. By accessing or using those websites or web pages, you agree to be bound by these Terms.

These Terms and Conditions (“Terms”) govern your access to and use of the websites, pages, and online services operated by RESPONSEFLOW, INC. (“Company,” “we,” “us,” or “our”) that link to these Terms, including our main marketing website, Company-controlled checkout pages, product download pages, and account or login pages (collectively, the “Website”).

By accessing or using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Website.

1. Eligibility and Authority

The Website is intended for a business audience and is not directed to children.

You may browse the Website only in compliance with applicable law. To make a purchase, start a paid subscription, or otherwise enter into a binding agreement with us, you must be at least 18 years old or the age of legal majority in your jurisdiction, whichever is higher, and have the legal authority to enter into that agreement.

If you use the Website on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms and any other applicable agreement with us.

2. Scope of These Terms

These Terms govern use of the Website itself.

Our self-hosted software products, including any free or paid versions, may be subject to separate software license terms, subscription terms, support terms, or other product-specific terms. If separate terms are presented in connection with a product, subscription, download, or checkout, those separate terms will govern that product or transaction in addition to these Terms. If there is a conflict between these Terms and any product-specific terms, the product-specific terms will control for that product or transaction.

Participation in any third-party community, including any Facebook group associated with our products, is voluntary and is also subject to the rules and terms of the third-party platform on which it is hosted.

3. Purchases, Subscriptions, and Free Versions

We may offer paid subscriptions on a monthly or annual basis, as well as a limited free version of certain products.

Paid subscriptions are offered on a monthly or annual basis and renew automatically at the end of each billing period unless canceled before the next renewal date. You may cancel a paid subscription through the customer portal or by submitting a support request no later than one day before the next renewal date. If you cancel on time, your subscription will not renew for the next billing period. Cancellation does not retroactively refund charges already incurred unless otherwise required by applicable law or expressly stated in separate product-specific terms.

Prices, features, billing intervals, renewal terms, and any applicable limitations will be disclosed at or before checkout. Additional terms may apply to particular products or subscription plans.

4. Privacy

Your use of the Website is also subject to our Privacy Policy, which explains how we collect and use personal information.

5. Permitted Use of the Website

You may use the Website for lawful purposes and in accordance with these Terms.

You may view, download, and print Website content solely for your personal or internal business informational use. You may link to publicly available pages of the Website, provided that the link does not falsely imply sponsorship, endorsement, affiliation, or approval by us.

Except as expressly permitted by us in writing, you may not:

  • copy, reproduce, distribute, republish, display, perform, modify, create derivative works from, sell, license, or exploit Website content for commercial purposes;
  • frame, mirror, or otherwise incorporate any part of the Website into another website or service in a way that suggests a false association with us;
  • use our name, trademarks, logos, or branding in a manner that implies endorsement, affiliation, or partnership without our prior written permission;
  • use the Website in any manner that violates applicable law or these Terms.

6. Intellectual Property

The Website and its content, including text, graphics, logos, designs, product names, software-related materials, and other content made available through the Website, are owned by or licensed to us and are protected by intellectual property laws.

Except for the limited rights expressly granted in these Terms, no right, title, or interest in or to the Website or its content is transferred to you.

All trademarks, service marks, logos, and trade names displayed on the Website are the property of their respective owners.

7. Third-Party Links and Services

The Website may contain links to third-party websites, services, or platforms. These links are provided for convenience only.

We do not control and are not responsible for third-party websites, services, content, policies, or practices. Accessing third-party websites or services is at your own risk and subject to the terms and policies of those third parties.

8. Prohibited Conduct

You may not use the Website to:

  • violate any applicable law, regulation, or third-party right;
  • interfere with or disrupt the Website, its servers, or connected systems;
  • attempt to gain unauthorized access to any account, system, or network;
  • probe, scan, or test the vulnerability of the Website or any related system without authorization;
  • introduce malware, viruses, worms, Trojan horses, or other harmful code;
  • scrape, harvest, or collect data from the Website by automated means except as permitted by applicable law or with our written authorization;
  • impersonate any person or entity or misrepresent your affiliation with any person or entity;
  • use the Website in any way that could damage, disable, overburden, or impair its operation.

We may investigate suspected violations of these Terms and may suspend or terminate access to the Website where we reasonably believe it is necessary to protect the Website, our users, our rights, or our systems.

9. Availability and Changes

We may modify, suspend, or discontinue any part of the Website at any time without notice.

We do not guarantee that the Website or any content will always be available, uninterrupted, secure, or error-free.

10. Disclaimer of Warranties

The Website and all content made available through it are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express, implied, statutory, or otherwise, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Website or its content will be accurate, complete, current, uninterrupted, error-free, secure, or free from harmful components.

Information on the Website is provided for general informational purposes only and may be changed at any time without notice.

11. Limitation of Liability

To the fullest extent permitted by law, in no event will RESPONSEFLOW, INC., its affiliates, officers, directors, employees, agents, licensors, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or relating to your use of or inability to use the Website.

12. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless RESPONSEFLOW, INC., its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, costs, expenses, and fees, including reasonable attorneys’ fees, arising out of or relating to:

  • your violation of these Terms;
  • your misuse of the Website;
  • your violation of any law or third-party right.

13. Termination of Access

We may suspend or terminate your access to the Website, in whole or in part, at any time if we reasonably believe that you have violated these Terms, misused the Website, created risk or possible legal exposure for us, or if we are required to do so by law.

Termination of access to the Website does not affect any rights or obligations that by their nature should survive termination.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Florida, United States of America, without regard to conflict of law principles.

You agree that any dispute arising out of or relating to these Terms or the Website will be brought exclusively in the state or federal courts located in Bradenton, Florida, and you consent to the personal jurisdiction of those courts.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above.

Your continued use of the Website after updated Terms are posted constitutes your acceptance of the revised Terms.

16. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

17. Entire Agreement

These Terms, together with any additional terms expressly incorporated by reference, constitute the entire agreement between you and us regarding use of the Website and supersede any prior or contemporaneous understandings relating to the Website.

18. Contact Us

RESPONSEFLOW, INC.

Email: support@helpcenter360.com

Last updated: May 11, 2026