Quiz Settings

Configure different Keap actions based on quiz results – passed or failed.

Accessing Quiz Settings

1. Go to LearnDash LMS → Quizzes in your WordPress admin.

2. Edit a quiz (or create a new one).

3. Scroll down to Settings.

4. Find the iMember360 options (marked with “iM360” prefix).

Multiple Values

Tag IDs, goals, and actionsets support multiple values separated by commas without spaces.

• Single value: 123
• Multiple values: 123,456,789
• Remove tags: Use negative numbers, e.g. -123 or 100,-200,300

Quiz Passed Actions

These actions trigger when a user passes the quiz (meets or exceeds the passing score).

Settings Reference

Option	Description
Quiz Passed: Set tag ID(s)	Keap tag IDs to apply or remove. Example: 123 or 123,456,-789
Quiz Passed: Set goal(s)	Keap campaign goal integration names. Example: goal_1 or goal_1,goal_2
Quiz Passed: Run action set(s)	Keap actionset IDs to run. Example: 101 or 101,202,303
Quiz Passed: Send Email Template	Keap email template ID. Example: 500

Quiz Failed Actions

These actions trigger when a user fails the quiz (does not meet the passing score).

Settings Reference

Option	Description
Quiz Failed: Set tag ID(s)	Keap tag IDs to apply or remove. Example: 123 or 123,456,-789
Quiz Failed: Set goal(s)	Keap campaign goal integration names. Example: goal_1 or goal_1,goal_2
Quiz Failed: Run action set(s)	Keap actionset IDs to run. Example: 101 or 101,202,303
Quiz Failed: Send Email Template	Keap email template ID. Example: 500

Use Cases

Certification Quiz

Award certification on pass, offer support on fail:

Quiz Passed:

Setting	Value
Set tag ID(s)	600,-601 or 600,601,-602
Set goal(s)	certification_earned or goal_1,goal_2
Send Email Template	700

Quiz Failed:

Setting	Value
Set tag ID(s)	602 or 602,603
Run action set(s)	350 or 350,351
Send Email Template	701

Assessment-Based Segmentation

Segment learners based on quiz performance:

Quiz Passed:

Setting	Value
Set tag ID(s)	700 or 700,701
Set goal(s)	advanced_track or goal_1,goal_2

Quiz Failed:

Setting	Value
Set tag ID(s)	701 or 701,702
Set goal(s)	fundamentals_track or goal_1,goal_2

Knowledge Check

Track progress without heavy automation:

Quiz Passed:

Setting	Value
Set tag ID(s)	800 or 800,801

Quiz Failed:

Setting	Value
Set tag ID(s)	801 or 801,802

Best Practices

1. Be encouraging – Failed quiz emails should be supportive and offer resources, not discouraging.

2. Allow retakes – Consider removing “failed” tags when setting “passed” tags if users can retake quizzes.

3. Use goals for branching – Quiz results are ideal triggers for campaign branching in Keap.

4. Track attempts – Consider using actionsets to log quiz attempts to custom fields.