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FAQ

Frequently asked questions about iMEMBER360 — system requirements, pricing, trials, integrations, and getting started with Keap-powered membership sites.

Do I need to use WordPress to use iMEMBER360?

Yes. iMEMBER360 is a WordPress plugin and runs only on a self-hosted WordPress installation. It turns any WordPress site into an advanced, Keap-driven membership site.

Do I need to use Keap to use iMEMBER360?

Yes. iMEMBER360 is exclusively built for Keap (formerly Infusionsoft). A Keap account is required — the plugin uses your Keap CRM as the system of record for member identities, tags, and automation.

Can iMEMBER360 restrict WordPress content based on Keap or Infusionsoft tags?

Yes. You define membership levels from Keap tags, then protect pages, posts, supported custom post types, menus, excerpts, and shortcode-wrapped content based on those tags, login state, contact data, or saved conditionals. See the guide to WordPress content protection with Keap tags.

Can iMEMBER360 create WordPress users from Keap contacts?

Yes. A Keap campaign can call your WordPress site to generate or update a member login for a contact. This is commonly used after a purchase, opt-in, or campaign step applies the right membership tag. Read how WordPress user creation from Keap contacts works.

Do I need a fast server to run the iMEMBER360 plugin?

The plugin has been optimized for performance, so expensive server infrastructure isn't required unless you operate a large, high-traffic membership community. Standard WordPress hosting that meets the prerequisites is enough for the vast majority of sites.

How much does it cost?

Pricing varies based on user count and the number of membership sites you want to operate. Full details are available on the pricing page.

Is there a guarantee?

We provide something superior to a standard guarantee — a complimentary 45-day unrestricted trial without credit card requirements, plus an unlimited trial restricted to 20 users so you can prove out iMEMBER360 against your real workflow before buying.

Which page builders does iMEMBER360 support?

iMEMBER360 ships native integrations for Elementor, Beaver Builder + Themer, Bricks Builder, Oxygen, Cornerstone, Thrive Architect, and the WP Block Editor. See WordPress integrations for Keap membership sites for the full list.

Can iMEMBER360 protect downloads and video?

Yes. iMEMBER360 supports self-expiring Amazon S3 links for protected downloads. For video, you can gate video pages and embed areas with the same Keap tag-based access rules, and use signed S3 links where the implementation fits your player setup.

Does iMEMBER360 work with LearnDash, BuddyPress / BuddyBoss, and bbPress?

Yes — all three are supported with native integrations. Course access, group membership, and forum participation can be gated and automated by Keap tag.